Questions & Answers

Straight answers about protecting your business

The questions we hear most from business owners — answered simply, without the jargon.

Microsoft's job is to keep the service running — not to protect your data. If you delete an email, lose a file, or get hit by ransomware, Microsoft has short time windows to recover anything, and once those pass, your data is gone permanently. An independent backup keeps a separate copy you always control.

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